For Photos:

1. We receive your shoebox of photos.
2. They are loaded into our scanner in batches.
3. Our scanner scans the photos and the resulting images are stored on a computer.
4. A CD or DVD is mastered.
5. We send you back your photos and new digital media.

We use industry leading Kodak photographic scanning equipment.

Photos are scanned at 300dpi.

For slides and negatives:

1. Your slides or negatives arrive in our lab.
2. Our lab staff blow the dust off each slide.
3. Your slide or negatives are loaded into our scanner and scanned.
4. Our lab staff correct the images colour levels to ensure you get the best quality image possible.
5. A DVD or CD is mastered with your images on it.
6. We send you back your slides/negatives and digital media.

We scan negatives and slides at a 4 base resolution (TIFFs are scanned at 16 base); this is equivalent to around 300 dpi. For more information on bases please look here – (Kodak Photo CD Disc: Resolution Information).

We can save your files as either JPG files (compressed) or TIFF files (uncompressed), the uncompressed TIFF files are much larger than JPG files as they contain more information about the image whereas the JPEG compressing results in some loss of quality – this depends on the original image and is usually minor. TIFF files are recommended over JPEG if you want to manipulate your files digitally or create high resolution prints.